Alpha Omega Wireless, Inc. announces its new multilevel Support and Maintenance Plans for wireless networks for its clients. A major issue in the wireless backhaul industry is that VARs and Integrators lack the ability to offer Annual Support and Maintenance for their clients. AO Wireless has the solutions for this problem by offering multilevel support and maintenance programs that give its clients piece of mind and guaranties of reliability.
Organizations, regardless of industry, need to make sure that they have on-call and on-site support for their networks. Any IT department will tell you how important it is for them to have support and maintenance for their servers and network switches. It is no different for their wireless infrastructure whether you are dealing with point to point wireless backhaul, both unlicensed wireless Ethernet bridges and licensed microwave communication, point to multipoint wireless Ethernet bridges, two-way radio, wireless Mesh network, wireless video surveillance, SCADA telemetry, or Wi-Fi.
Even the best installed wireless network needs to be maintained as well, just like any other components of a data and voice network. Annual maintenance helps maintain the equipment while preventing unforeseen issues that can arise over time. A well maintained wireless network will work for years with extremely high reliability.
President Joe Wargo says, "We are excited to offer our clients a choice when it comes to the level of annual support and maintenance they require. AO Wireless has since its inception offered our clients a support and maintenance package. As far as we are aware we are one of the only wireless integrators that have offered such a program. About 80% of our clients take advantage of the high level of support we have offered.
Over the years we have realized that no two clients’ needs are the same. Some clients only need standard support while others have mission critical networks that need 24x7 support and rapid response times. We surveyed our clients and with the results we have developed three levels of support. Now a client can obtain a plan that fits their operation hours and budgets.”